Health care risk managers' consensus on the management of inappropriate behaviors among hospital staff

This study included nonprobability purposive sampling (n = 34) and three rounds of questionnaires. Consensus was reached on 8 factors: setting expectations, developing a culture of respect, holding staff accountable, enforcing a zero ‐tolerance policy, confidentiality of reporting, communicating expected behavior, open communication, and investigating inappropriate behaviors.
Source: Journal of Healthcare Risk Management - Category: Hospital Management Authors: Tags: Human Capital Source Type: research