Use of annual surveying to identify technology trends and improve service provision.

Conclusions: Annual review of survey results has allowed librarians to identify users' needs and interests, leading to incremental changes in services offered. Reviewing the aggregate data allowed strategic consideration of how technology impacts library interactions with users, with implications toward library marketing, training, and service development. PMID: 29962910 [PubMed - in process]
Source: Journal of the Medical Library Association : JMLA - Category: Databases & Libraries Tags: J Med Libr Assoc Source Type: research