Measuring the effectiveness of patient-chosen reminder methods in a private orthodontic practice.

CONCLUSIONS: The electronic appointment reminder methods (SMS text and e-mail) had lower no-show rates compared with the phone call method, with SMS text having the lowest no-show rate of 1.90%. However, since no significant differences were observed between the three patient-chosen reminder methods, providers may want to allow patients to choose their reminder method to decrease no-shows. PMID: 29376734 [PubMed - as supplied by publisher]

https://www.ncbi.nlm.nih.gov/pubmed/29376734?dopt=Abstract

Source: The Angle Orthodontist - January 29, 2018 Category: Dentistry Authors: Wegrzyniak LM, Hedderly D, Chaudry K, Bollu P Tags: Angle Orthod Source Type: research

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