Are we picking on VA hospitals too much?

How long do you think we’ll have to wait? Ugly stories about waiting lists and poor care in VA facilities are coming out in the press. The VA’s head, Eric Shinseki has been run out of town. And investigations are underway into what’s going on and how to fix it. The Wall Street Journal (Veterans Affairs Hospitals Vary Widely in Patient Care) used the VA’s internal data to compare the worst VA hospital (Phoenix) with the best (Boston) and to compare both with other VA hospitals that earn five stars. There are dramatic differences in areas like bloodstream infections and pneumonia rates and significant differences in death rates. The VA can and should use this information to share best practices, make improvements, reward those who do well, and weed out those who are not up to the task. Waiting lists and uneven quality are a serious problem and they need to be addressed. These problems also play into an anti-Washington narrative about the poor quality and lack of accountability in government provided services compared to the private sector. I wouldn’t want to be treated at the Phoenix VA. Would you? On the other hand, the Journal article points out that the VA measures and in some cases reports more on the performance of its hospitals than do private sector providers. In truth, there is not enough information to say whether the VA system is worse or better than the private system as a whole or even to compare the VA with individual private secto...
Source: Health Business Blog - Category: Health Managers Authors: Tags: International Policy and politics Research VA Source Type: blogs