Burning Out on Employee Burnout

BY HANS DUVEFELT, MD Today I attended a very entertaining and inspiring seminar, and yet I left it with a sick feeling in the pit of my stomach. Bryan Sexton, a national authority on health worker burnout and patient safety, made a convincing case for the importance of addressing burnout. Staff burnout causes surgical complications, medication errors and even hospital deaths. And burnout affects roughly half of all healthcare employees. But his solution, which I was invited to substantiate by participating in Duke University’s latest NIH sponsored study, was a series of educational videos and daily SMS reminders prompting followup activities to reinforce six lessons. These lessons had titles like “Gratitude” and “3 Good things”; smartphone Buddhism, I told my wife over dinner. I qualified my statement by admitting that the six lessons from Duke could make us all better providers and better human beings. In fact, my own writing sometimes serves the purpose of focusing my attention away from the frustrations and distractions in medicine and toward those aspects of my patient interactions that enrich, humble or awe me. The irony in this study, financed by our Government, is that instead of spending money to fix the system, they are spending money on making health workers more “resilient”, which is touted as the opposite of burnout.  The same Government that gave us Meaningful Use, ACOs and MACRA now wants to help us be more resilient as they load even more ...
Source: The Health Care Blog - Category: Consumer Health News Authors: Tags: Uncategorized Source Type: blogs