Older patients ’ experiences of person-centred integrated care: joint replacement surgery as a case

Older patients’ experiences of person-centred integrated care: joint replacement surgery as a case Henriikka Anne-Mari Seittu, Anneli Hujala, Minna Kaarakainen Journal of Integrated Care, Vol. 32, No. 5, pp.1-12 Integrated care (IC) is mainly studied from the perspectives of organisations or employees. However, less research is focussed on how patients themselves experience person-centred (PC) IC in practice. This context-specific, small-scale study examines what PC-IC means to older patients who went through joint replacement surgery (JRS).The data consists of ten in-depth interviews of older patients, focussing on their experiences of care during their patient journey related to joint knee or hip replacement surgery. The data were analysed with thematic analysis.Three central dimensions of PC-IC for older patients were identified: information sharing, continuity of care and compassionate encountering. Human validation and compassionate encountering were experienced as important aspects of PC-IC. Compassionate encountering was concretised through professionals’ very small everyday practices, which made the patient feel comfortable and respected. Instead, probably due to the medical and quite straight-forward nature of the joint replacement care process, patients seem to be pleased to trust the expertise of professionals and did not necessarily expect an active role or participation in the decision-making.This Finnish case study focusses on the patients’ authentic perc...
Source: Journal of Integrated Care - Category: International Medicine & Public Health Authors: Source Type: research