The Risks and Concerns of Ambient Clinical Voice Technology

Before integrating a new technology into your organization, it’s important that you’ve thought through all of the potential risks and concerns that can come with that technology. So while there are a lot of benefits to come from ambient clinical voice technology, we have to be sure that we are prepared for the challenges. As it is only through being prepared that we can prevent these risks. So what are the risks and concerns of ambient clinical voice technology and how could they be holding people back from adopting it? In search of an answer to this question, we reached out to our insightful Healthcare IT Today Community and this is what they had to share with us. Detlef Koll, Vice President Global R&D at 3M Health Information Systems Individual users will need to be diligent in reviewing draft notes to avoid incorrect or incomplete capture of information. When front-end speech recognition technology was broadly introduced across all specialties 10-15 years ago, at first, speech recognition accuracy tended to be good enough to reduce the administrative effort of clinical documentation, but also low enough to strongly encourage diligent proofreading. Over time technology improved, errors became less common, and users came to expect close to perfect output. While overall desirable, this can have a detrimental impact on proofreading discipline. The potential negative impacts of this are well documented; quality assurance processes can effectively address this ri...
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: AI/Machine Learning Ambulatory Clinical EMR-EHR Health IT Company Healthcare IT Hospital - Health System LTPAC Security and Privacy 3M Health Information Systems ACV AI Hallucination Ambient Clinical Voice Anish Patankar Detlef Source Type: blogs