Exploring Norwegian homecare healthcare professionals perceptions of risk and the link to high-quality care: a qualitative multiple case study

Conclusions To make sense of risk when aspiring for high-quality care in everyday work, the healthcare professionals in this sample mainly used their clinical gaze, gut feeling and experience to detect subtle changes in the patients’ condition. Assessing risk information, not only individually but also as a team, was reportedly crucial for high-quality care. Healthcare professionals emphasised the well-being, safety and soundness of the patients when acting on risk information. They felt obliged to act on their gut feeling, moral compass and clinical understanding of quality.
Source: BMJ Open - Category: General Medicine Authors: Tags: Open access, Health services research Source Type: research