Perspectives on Communication Technology Use for Alleviating the Impact of COVID-19 on Hospitalized Patients' Well-Being and Transitions in Care

This study used a mixed methodology to understand the challenges faced by in-patients and to explore the perspectives of patients, family members, and health care providers (HCPs) regarding the use of communication technology. Surveys and focus groups were used.FINDINGS: Patients who had access to communication technology perceived the COVID-19 pandemic to have more adverse impact on their well-beings but less on hospitalization outcomes, compared to those without. Most HCPs perceived that technology could improve programs offered, connectedness of patients to others, and access to transitions of care supports. Focus groups highlighted challenges with technology infrastructure in hospitals.DISCUSSION: Our study findings may assist efforts in appropriately adopting communication technology to improve the quality of in-patient and transition care.PMID:38372162 | DOI:10.1017/S0714980824000060

Source: Canadian Journal on Aging - February 19, 2024 Category: Geriatrics Authors: Andrew Archibald Elena Spronk Sacha Potvin Katharina Kovacs Burns Martin Moran Hongwei J Peng Jim Raso Hosein Bahari Samina Khan Antonio Miguel Cruz Winnie Sia Source Type: research