FCC: Ensuring the Reliability and Resiliency of the 988 Suicide & Crisis Lifeline; Rules Concerning Disruptions to Communications; Implementation of the National Suicide Hotline Improvement Act of 2018

Notice of final rule from the Federal Communications Commission (FCC) requiring covered 988 service providers and cable, satellite, wireless, wireline, and interconnected voice over internet protocol (VoIP) providers to report outages that potentially affect the 988 Suicide and Crisis Lifeline in the Commission's Network Outage Reporting System (NORS). Among other things, this rule also requires these entities to directly notify Substance Abuse and Mental Health Services Administration (SAMHSA), the Department of Veterans Affairs (VA), and the 988 Lifeline administrator about outages that potentially affect a 988 special facility, and exercise special diligence to maintain accurate, up-to-date contact information for 988 special facilities. This rule is effective February 15, 2024.
Source: Federal Register updates via the Rural Assistance Center - Category: Rural Health Source Type: news