Use of Telehealth Early and Late in the COVID-19 Public Health Emergency: Policy Implications for Improving Health Equity

Conclusions:
Findings demonstrate the importance of both phone and video visits in preserving primary care access early in the pandemic. Telehealth use declined in late COVID, but still accounted for ~20% of primary care visits in the commercially insured setting and less than 10% of visits in the community care clinics. Differences in telehealth use were largely by setting, reflecting income/insurance status, indicating disparities needing to be addressed.

Source: Journal of the American Board of Family Medicine - October 11, 2023 Category: Primary Care Authors: Sanchez, K., Kitzman, H., Khan, M., da Graca, B., Zsohar, J., McStay, F. Tags: Original Research Source Type: research