The Impact of Patient –Physician Racial and Gender Concordance on Patient Satisfaction with Outpatient Clinic Visits

ConclusionsRacial concordance, particularly among older, White, male patients, is a nonmodifiable predictor of patient satisfaction. Physicians of color are at a disadvantage, as they receive lower patient satisfaction scores, even in race concordant pairs, with Asian physicians seeing Asian patients receiving the lowest scores. Patient satisfaction data is likely an inappropriate means of determining physician incentives as such may perpetuate racial and gender disadvantages.
Source: Journal of Racial and Ethnic Health Disparities - Category: International Medicine & Public Health Source Type: research