Greenway ’s Focus on EHR Optimization is Paying Off

Greenway Health continues to focus their efforts on optimizing their EHR. They are not just making it more user-friendly. The company is working hard on enhancements that enable clinicians to be more efficient. To do this, they are taking a step back and reviewing all the workflows in their system and looking for opportunities to make things easier for their end-users. Healthcare IT Today recently caught up with Dr. Michael Blackman, Chief Medical Officer at Greenway Health to learn more about the company’s EHR optimization activities. Job #1 for an EHR “An EHR should help people provide better care,” Dr. Blackman stated emphatically. “And it should be easy to use too. It’s just that simple.” According to Dr. Blackman, when EHRs were first rolled out in the pre Meaningful Use days, the primary goals was to make billing easier and more accurate. Better care was just assumed to be an outcome of moving from paper charts to an electronic record. As we have learned over the past decade, this was not always the case. For many clinicians, EHRs altered their workflows in non-intuitive and non-natural ways. Clinicians had to became order entry experts and screen navigations experts. It is not surprising that satisfaction with EHRs plummeted and have remained relatively low. Keys to EHR Satisfaction According to the “Key Drivers of Clinician EHR Satisfaction” Report released by KLAS Research in March 2023, the top factors that impact EHR satisfaction are: Enables effi...
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: Ambulatory Clinical EMR-EHR Health IT Company Healthcare IT Best in KLAS clinical workflow improvements Dr Michael Blackman EHR Burnout EHR Optimization EHR Satisfaction EHR Workflow Greenway Greenway Health Health Data Access Source Type: blogs