Maximizing Healthcare Data Starts with a Human-Centric Approach

The following is a guest article by Chris Anello, Director of Digital Platforms at iTech AG The COVID-19 pandemic pushed healthcare organizations to the edge and exposed both challenges and opportunities related to public health data. Some of these opportunities come down to basics of data interoperability and data sharing—challenges highlighted in a GAO report published last fall. But when it comes to putting the data in front of citizens, healthcare decision makers, government employees, and other key stakeholders, customer experience becomes a major part of the equation. The appetite for data around COVID-19 cases, hospital availability, vaccines and more, coupled with more frequent virtual consumer experiences, sparked efforts to rethink how we access health data.  These range from the CDC Foundation’s newly announced modernization initiative to enhance healthcare data accessibility to the CDC Office of Public Health Data, Surveillance, and Technology efforts to define a roadmap for health equity. Bringing together all touchpoints within the healthcare ecosystem makes sense, but this can include data sets and systems from a broad group of organizations across the public and private sector, in healthcare, academia, and more. It can mean large quantities of data for users to wade through and interpret while bringing together potentially conflicting systems, software, tools, and priorities.  To maximize the value of healthcare data and ensure its accessibility, an appr...
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: Analytics/Big Data C-Suite Leadership Communication and Patient Experience Health IT Company Healthcare IT CDC Chris Anello COVID-19 CX Data Interoperability Data Sets Data Sharing GAO Healthcare Accessibility Healthcare Data Source Type: blogs