Patient calls for procedures

A few times per day the nurses get calls from patients who want to come in and have a procedure repeated. If less than a year, I tell them to schedule it. If more than a year I get an OV to determine what is going on. I am told from admin that it is needed for insurance precert. What is everyone else doing?
Source: Student Doctor Network - Category: Universities & Medical Training Authors: Tags: Pain Medicine Source Type: forums