NTT DATA Services: More Personalized Patient Experiences Needed

There is little doubt that a good patient experience leads to better outcomes. A “good experience”, however, is a moving target that is shaped by consumer experiences in other industries like retail, banking, and hospitality. Patients are beginning to expect more personalized care. NTT DATA Services believes it can be delivered if healthcare is willing […]
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: C-Suite Leadership Communication and Patient Experience Healthcare IT Hospital - Health System Amazon behavior science Dr. Richard Swafford Healthcare Scene Featured HIMSS HIMSS 2022 HIMSS22 Lirio Milissa Campbell NTT DATA Servic Source Type: blogs