Learning from the COVID-19 Pandemic to Improve Staff Well-Being, Institute for Healthcare Improvement

Royal Free London NHS Foundation Trust (RFL), with the support of goShadow, adapted the “What Matters to You?” (WMTY) framework to understand what mattered most to its teams in times of crisis. Three primary domains of communication, support, and safety were used to analyze and tag qualitative data from individuals, teams, and listening sessions.
Source: Current Awareness Service for Health (CASH) - Category: Consumer Health News Source Type: news