Staff engagement during COVID-19, NHS Employers

This case study from Northumbria Healthcare NHS Foundation Trust describes how it adapted its staff engagement methods to meet the challenges of engaging during COVID-19. The trust implemented a weekly survey combining real time feedback and using free text comments. This informed decision-making and helped sustain motivation during the challenge of COVID. The survey included fixed questions on key issues and staff could also share free text comments. This enabled staff to share their feelings and raise issues.
Source: Current Awareness Service for Health (CASH) - Category: Consumer Health News Source Type: news