Have You Tried To Make An Appointment With Your Own Doctors Lately? It May Be Harder Than You Expected

As the pandemic grinds on, healthcare systems are looking for ways to adapt to the situation and better meet the new demands imposed by caring for COVID-19 patients. This includes improving how they handle their communications with patients. For example, at New Hyde Park, N.Y.-based Northwell Health, they’re planning to introduce robotic process automation to direct […] The post Have You Tried To Make An Appointment With Your Own Doctors Lately? It May Be Harder Than You Expected first appeared on Healthcare IT Today.
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: Ambulatory Clinical Communication and Patient Experience Healthcare IT Hospital - Health System COVID-19 Healthcare Communications Hospital IVR IVR Systems Johns Hopkins Northwell Health Physician Appointment Setting Source Type: blogs