Acuity-appropriate triage of chief complaints found on urgent care center organization websites

Offering walk-in appointments during extended hours, shorter wait times and visits, and decreased costs, urgent care centers (UCCs) serve as an alternative to the emergency department (ED) for non-emergent (I.e. non-life or non-limb threatening) illnesses and injuries. Despite these advantages, 21% of adults indicate they would pursue care in the ED for non-emergent conditions [1]. Likewise, of all ED visits in 2016, only 8.7% were immediate or emergent, while 32.4% were urgent, 24.5% were semi-urgent and 4.3% were non-urgent [2].
Source: The American Journal of Emergency Medicine - Category: Emergency Medicine Authors: Source Type: research