The Financial Cost of Medical Assistant Turnover in an Academic Family Medicine Center

Conclusion: Turnover rate in this practice was similar to other estimates of primary care clinic staff and allied health professionals. The estimated cost of MA turnover relative to annual salary was significantly greater than that in other fields, likely reflecting the costs of training MAs. Establishing a method for calculating the turnover rate and costs can allow other healthcare systems to better describe turnover and evaluate retention strategies.

http://www.jabfm.org/cgi/content/abstract/33/3/426?rss=1

Source: Journal of the American Board of Family Medicine - May 18, 2020 Category: Primary Care Authors: Friedman, J. L., Neutze, D. Tags: Original Research Source Type: research