NIHR Themed Review Improving Care by Using Patient Feedback. National Institute for Health Research (NIHR).

This report features nine new research studies about using patient experience data in the NHS. These show what organisations are doing now and what could be done better. Evidence ranges from hospital wards to general practice to mental health settings. There are also insights into new ways of mining and analyzing big data, using online feedback and approaches to involving patients in making sense of feedback and driving improvements
Source: Current Awareness Service for Health (CASH) - Category: Consumer Health News Source Type: news