The NHS Friends and Family Test (FFT): guidance for maternity services

This guidance outlines the background and requirements for implementing, reporting and publishing the national FFT within NHS-funded maternity services from the 1st October 2013. It aims to support those who will be establishing and implementing the test, and is relevant to NHS trusts, foundation trusts and independent sector organisations that provide NHS-funded maternity services. Guidance NHS England - publications
Source: Health Management Specialist Library - Category: UK Health Authors: Tags: Patient involvement, experience and feedback Source Type: blogs