Poor Old Queensland Health Does Not Appear To Be Able To Take A Trick!

This appeared last week:Health Minister blames hospital staff 'user error' for major IT problemsBy Stuart LaytAugust 9, 2019 — 3.36pmQueensland Health Minister Steven Miles insists major problems with new ordering software in the state’s hospitals are due to "user error" and not a problem with the multimillion-dollar system itself.The $135 million software was commissioned to replace supply-ordering software that was more than 20 years old.Reports emerged on Friday that staff had been forced to buy supplies manually using credit cards and stockpile essentials such as bandages after the new S/4HANA system crashed soon after launching on August 1. Mr Miles denied the issued were caused by a crash, and said while there had been “teething issues” with the system, they were mostly due to user error.“The concerns I’m aware of relate to the usage of the system, not the system itself,” Mr Miles said.“When you upgrade an IT system across an organisation with 90,000 people there is a period... This is the initial part of the post - read more by clicking on the title of the article. David.
Source: Australian Health Information Technology - Category: Information Technology Authors: Source Type: blogs