Interactive Text Notification of Arrival Times for Pediatric Surgery Patients

Parents of pediatric patients admitted from home for surgery historically were directed to call for their arrival time between 3:30-6:00 p.m. the last business day prior to surgery. Calls are automatically directed to 3 minute recorded review of need to know information prior to speaking with an agent to receive their arrival time and respond to any questions.

Source: Journal of PeriAnesthesia Nursing - July 31, 2019 Category: Nursing Authors: Susan N. Kamerling, Linda C. Lawler Tags: ASPAN National Conference Abstract Source Type: research