Self-determined nudging: a system concept for human –machine interaction

AbstractHumans sometimes struggle when making decisions, because what they want to do in a specific moment can differ from what they feel they should do in general. This phenomenon can also be found in situations of human –machine interaction. In order to support humans in making decisions about their behavior, a new form of support is proposed, which is especially suitable for human–machine interaction: self-determined decision-making with nudging methods (or shortly: self-determined nudging). In this concept, f irstly the aspirations of the human are assessed and then supporting mechanisms are offered to guide humans towards their self-set goals. With this procedure, machines can for example support humans in driving safely or economically, help them refraining from scheduling other appointments in their g ym-timeslots or push them towards going to bed on time. While originally nudging is based on libertarian paternalism, the concept of self-determined nudging enables the person to decide which goals to get nudged towards. By different examples, it is shown that nudging ideas are already present in n umerous technical applications. Then, it is demonstrated how the aspect of self-determination can enrich these approaches. Moreover, already existing as well as potential new implementations of self-determined nudging in the automotive domain are described. As an outlook, the set-up of a study on au tomated driving is presented.
Source: Cognition, Technology and Work - Category: Information Technology Source Type: research