Effect on VA Patient Satisfaction of Provider ’s Use of an Integrated Viewer of Multiple Electronic Health Records

ConclusionsIncreasing the interoperability of medical information systems has the potential to improve both patient care and patient experience of care. This study demonstrates that early adopters of an integrated view of electronic health records from multiple delivery systems are more likely to have their patients report that their clinician was knowledgeable of their medical history. With provider payments often linked to patient satisfaction performance metrics, investments in interoperability may be worthwhile.

http://link.springer.com/10.1007/s11606-018-4708-z

Source: Journal of General Internal Medicine - October 18, 2018 Category: Internal Medicine Source Type: research