Data Awareness Provides Key Metrics and Insight for Surprise, Ariz., Fire Department

Surprise (Ariz.) Fire Medical Department (SFMD) was committed to taking the organization to the next level. Stakeholders within the department set out to put our data to work for the betterment of the department and community. SFMD wanted to make two major changes within the department: purchase a new record management solution (RMS) that could handle all of our Fire, EMS and Preventative data needs, and then use that large amount of data to improve the department from the top down. The Department SFMD is a medium-sized paid department. We are located 30 miles Northwest of Phoenix, Arizona.The Phoenix Metropolitan area is dispatched by the Phoenix Fire Department in an automatic-aid environment. Our automatic-aid system is comprised of the following vehicles: 260 engines, 54 ladders, 77 Battalion Chiefs, 102 municipal controlled ambulances and 165 privately controlled ambulances. The Tools & Training Four years ago, SFMD made the decision to move its operation into a new record management system that could handle all the RMS needs of the organization. We began our search and quickly discovered there were no companies out there yet that offered a combined solution for all of our data needs. It wasn’t long until we found a product that had the functionality we were looking for. With ImageTrend Elite, we could collect all of our data – fire, EMS and prevention – in one place. After initial training was completed for all of our providers and staff, we turned our attenti...
Source: JEMS Operations - Category: Emergency Medicine Authors: Tags: Operations Source Type: news