HealthEngine Comes Out Of The Bunker And Apologises Unreservedly.

This appeared a little while ago:HealthEngine chief 'unreservedly apologises' for editing patient reviews By Esther Han11 June 2018 — 12:42pmIn numbers·         "Positive customer feedback" of GPs on HealthEngine's website. 47,900 ·         Reviews that have been edited. 53% ·         Medical practices listed on the website that have reviews. 1840 The chief executive of HealthEngine, the online GP booking business at the centre of a review-tampering controversy, has apologised for the company's actions and announced a sweeping review of its "aspirational review system".Fairfax Media revealed exclusively on Sunday that 53 per cent of the 47,900 "positive" patient reviews on HealthEngine had been edited in some way, with many turned from tepid or negative to "positive customer feedback".Initially, HealthEngine's head, Marcus Tan, defended the company's review... This is the initial part of the post - read more by clicking on the title of the article. David.
Source: Australian Health Information Technology - Category: Information Technology Authors: Source Type: blogs