Patients' perspectives of care management: a qualitative study.

CONCLUSIONS: Practices can improve patient buy-in for care management through in-person introductions to care managers by their physicians, offering care management to patients who need and are interested in it, broader agreement about terminology and the role of care managers and care plans, and better coordination with care management from insurers and hospitals.
PMID: 29182352 [PubMed - in process]

Source: The American Journal of Managed Care - November 1, 2017 Category: Health Management Authors: O'Malley AS, Peikes D, Wilson C, Gaddes R, Peebles V, Day TJ, Jin J Tags: Am J Manag Care Source Type: research