A qualitative study of employees ’ opinions on establishing a generic call-centre

To investigate opinions among employees at an Out-of-Hours general practitioner (OOH-GP) service and a safety alarm service about the establishment of a generic call-centre.

Source: BMC Family Practice - October 17, 2017 Category: Primary Care Authors: Hilde Carin Storhaug, Sara Bjune Mead and Aslak Steinsbekk Tags: Research article Source Type: research