A.J.'s Pinnacle Moments: Day One

On Tuesday, JEMS Editor-in-Chief A.J. Heightman attended the Pinnacle EMS Leadership & Management Conference in Boca Raton, Florida. The Power Seminar sessions were presented by AIMHI. AIMHI is a group of organizations that are members of the International Mobile Healthcare Integration; systems with similar functions and who share ideas and programs across borders. Here are some key takeaways from the sessions: Session: The Attributes of High Value EMS Presented by: Jon Washko, Asst. VP, Northwell Health Center for EMS Key Takeaways: High Value Organizations Provide Value Beyond Their Mission The Value Equation Value = Quality+Service/Cost Attributes of Value Quality Effective Safe Patient-centered Efficient Equitable Timely The EMS Value Proposition Sole Provider: The pool of dollars in EMS does not increase but, rather, decreases in light of the diseconomies of scale.  As more agencies (competitors) grow, the pool of available dollars decreases. Thus, the value of a sole provider or, better yet, a "high value" provider. External Accountability: Agencies should have external accountability, somebody who can dive deep into your finances and operations.  Transparency must exist in a high-performance EMS system. Financially Responsible: Agencies must be financially responsible.  Labor is your most expensive budget area; excessive units and overtime cost money. Efficient & Effective: System status management; peak-load staffing; speed loa...
Source: JEMS: Journal of Emergency Medical Services News - Category: Emergency Medicine Authors: Tags: News Administration and Leadership Source Type: news