45 Frontiers of performance: using a mathematical model to discover unobservable performance limits in a pre-hospital and retrieval service

Conclusion These results provide a useful insight into potential system performance, and its limitations. When combined with forecasting of service growth and demand, they provide useful guidance on what a service may be able to achieve. By knowing the limits of achievable performance, we can also work to derive an absolute number of missions as a specification limit. Furthermore, they illustrate the importance of maintaining relatively low service utilisation in order to achieve rapid response to critically ill or injured patients. Conflict of interest None declared. Funding Scottish Ambulance Service ScotSTAR
Source: BMJ Open - Category: General Medicine Authors: Source Type: research