Survey shows public satisfaction with NHS remaining steady

30 March 2017The British public’s satisfaction with the NHS remained steady in 2016, according to data published today by The King’s Fund.The findings from the British Social Attitudes (BSA) survey, carried out by the National Centre for Social Research between July and October 2016, show 63 per cent of people were satisfied with the NHS. The change in satisfaction since 2015 (when it was 60 per cent) is not statistically significant. Satisfaction remains high by historic standards, but is seven percentage points below its peak of 70 per cent in 2010.The results show:Among the 63 per cent of respondents who said they were satisfied with the NHS in 2016, the most frequently cited reasons were the quality of care (65 per cent), care being free at the point of use (59 per cent), and the range of services available (47 per cent)Among the 22 per cent who were dissatisfied with the NHS, the most frequently cited reasons were waiting times (54 per cent), lack of staff (48 per cent), and lack of funding (45 per cent)Satisfaction with GP services was 72 per cent, which, as in previous years, is higher than for any other NHS serviceSatisfaction with NHS dentistry services was 61 per cent, up by seven percentage points since 2015. This is one of the highest levels of public satisfaction with NHS dentistry since the early 1990sIn 2016, there was no statistically significant change in satisfaction with the three hospital-based services covered by the survey compared to 2015. F...
Source: The King's Fund - Press - Category: UK Health Source Type: news