OHR Brown Bag: From Service-Provider to Strategic Partner with the Consultative HR Model

Be the 1st choice as a strategic partner! How? Develop a collaborative and trusting relationship with your customers. This begins with a consultative mindset, allowing you to be proactive vs. reactive in finding collaborative solutions to complex problems and providing insights that may help your customers identify unrecognized opportunities. Our goal is that your customers will seek your partnership from the onset of a challenge and be in communication and collaboration with you throughout the process. The Consultative HR Model, designed by one of the action project teams from the 2015 Next Generation Leadership Program, can help you to build that valuable partnership with your customer so that OHR can meet the ever-changing needs of the NIH. Please join us on as Jenna Moran (WRD), Melissa Smith (CSD), and Kim Steadman (HR SAID):• Define the phases of the Consultative HR Model;• Describe the behaviors, mindset, and desired outcomes of each phase; and• Outline the strategies to develop a more collaborative partnership with your customers.Air date: 3/9/2017 10:00:00 AM
Source: Videocast - All Events - Category: Journals (General) Tags: Upcoming Events Source Type: video