More to Quality Care Than Rehospitalization Rates

Some years ago, my nursing home administrator and I met with the chief executive officer of the local hospital, whose idea was to start directing hospital patients to “preferred” nursing homes. “But, but, but,” I sputtered, “you have to give people choice! That’s illegal!” He replied, “Dan, you’re a fool” (a phrase all too frequently said to me, and unfortunately in many cases appropriately so). It turns out I really didn’t understand — he was talking about informed choice, the hospital’s plan to identify the best homes in the area and partner with them, thereby improving quality and reducing cost.

Source: Caring for the Ages - February 28, 2017 Category: Health Management Authors: Daniel Haimowitz Tags: The Board Room Source Type: news