Decreasing trends in patient satisfaction, accessibility and continuity of care in Finnish primary health care - a 14-year follow-up questionnaire study

Conclusions:
Despite major reforms in Finnish health care policy, patients seem to be less satisfied. Our findings challenge both Finnish authorities and GPs to improve the accessibility and continuity of care in primary health services.

Source: BMC Family Practice - May 15, 2014 Category: Primary Care Authors: Risto RaivioJuhani JääskeläinenDoris Holmberg-MarttilaKari Mattila Source Type: research