Could Apple Store-like digital health retail stores be popular?

As I travel the country speaking at conferences, I’ve had dozens of conversations with smart people who believe there’s a growing consensus that “patient-driven” (or consumer-driven or member-driven) healthcare spending has arrived. Consumer-driven insurance exchanges, high deductible insurance plans and copays are creating more patient payment responsibilities than ever before. So, if patient-driven healthcare spending has arrived does that mean we’re ready for digital health or healthcare insurance retail stores? Here’s why I think the time is right. Rumor has it that CVS, Walgreens, Kroger, and many other pharmacies carrying digital health and wearables product draw in-store customers. If that’s the case, could we drive more sales of telemedicine, remote monitoring, chronic care apps, and other digital health products by creating specialty stores in which we had trained sales people that knew how to combine products, services, and solutions from a variety of companies and educate consumers, caregivers, and patients about their use? What if some smart pharmacies, smart health insurers, and smart health systems got together and put together healthcare management retail stores in malls, similar to an Apple Store or a Microsoft Store? In a fees for services (volume-driven) world, selling healthcare products and services to individual institutions is certainly time-consuming but reasonably straightforward. In an outcomes-drive...
Source: The Healthcare IT Guy - Category: Information Technology Authors: Tags: Innovation Uncategorized Source Type: blogs