A long and winding road: improving communication with patients in the NHS

This report warns that poor communication in the NHS has a profound impact on patient care, staff burnout and public funds. It argues that inadequacies in communication are damaging medical care and wasting much-needed NHS resources and estimates that the total cost, in England alone, is likely to be in excess of £1 billion a year. It says that better communication between healthcare professionals and patients can save costs, improve health outcomes and enhance the quality of experience of patients and the professionals who support them. Report Marie Curie - press release
Source: Health Management Specialist Library - Category: UK Health Authors: Tags: NHS finances and productivity NHS measurement and performance Patient involvement, experience and feedback Quality of care and clinical outcomes Workforce and employment Source Type: blogs