KLAS Research Putting More Focus on Patient Engagement

KLAS Research is continuing to expand beyond its traditional focus on healthcare IT buyers and has put a focus on incorporating the voice of patients into their research. Here is why this is important. Expanding Audience Focus For decades KLAS Research (KLAS) has been a go-to resource for healthcare IT research that helps organization make informed technology decisions. Their traditional audience has been IT buyers at healthcare organizations which they continue to serve well. However, KLAS has smartly recognized the need to expand beyond this audience to include other healthcare stakeholders. Over the past several years, the company has begun to offer content designed specifically to talk to clinicians about healthcare IT. More importantly KLAS, has incorporated the perspectives from this important stakeholder group into their research reports. Bringing Patients into the Picture Over the last two years, KLAS has put a focus on patient engagement technologies and have begun to incorporate the voice of patients in their research. Healthcare IT Today was invited by KLAS to attend their 2023 Patient & Consumer Innovation Summit in Salt Lake City, UT. This two-day event was exclusively focused on patient engagement challenges and technologies. During the event, we spoke with Adam Gale, Co-Founder & CEO at KLAS about their focus on patients. “We realized that there was a lot more to the story when it came to the lack of patient engagement,” explained Gale. “So we beg...
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: Communication and Patient Experience Healthcare IT Hospital - Health System Interviews Podcast by Healthcare IT Today Adam Gale KLAS KLAS Research online appointment booking Patient & Consumer Innovation Summit patient engagement patie Source Type: blogs