Influence of structural factors on employee cloud shadow IT usage during COVID-19 lockdown: a strain theory perspective

This study extended the strain theory by inculcating two structural factors (work pressure and work overload). Five hypotheses were postulated based on the model, which was empirically tested using quantitative research techniques. A survey method of data col lection was employed, and questionnaires were distributed to employees in Nigeria. SPSS was used for demographic analysis, and structural equation modeling was completed using SmartPLS. Results showed that work overload and work pressure each directly influence employee cognitive strain. While work overload and cognitive strain significantly impact employee cloud SIT usage, work pressure is insignificant. This study will assist organizations in restructuring IT systems that will reduce exhaustion and discourage their usage of the authorized cloud IT system. This will assist organization IS in reducing losses such as high job turnover and loss of customer information.
Source: Cognition, Technology and Work - Category: Information Technology Source Type: research