Conversational AI is Making Healthcare More Personal

The following is a guest article by Brett Petersen, Chief Revenue Officer at Inbenta The Technology Uses Natural Language Processing (NLP) to Give Artificial Intelligence a Human Touch Picture this: It’s 3 a.m. and you’re not feeling well. You have burning questions about your symptoms or medication, but your doctor’s office is closed and you don’t want to endlessly search the internet for questionable information. Now imagine getting real answers fast, 24/7, 365 days a year. That’s the power of conversational AI. It’s why the healthcare industry is starting to use the technology to bridge the gap between patients, caregivers, and the information they need. It may even be something you or your team are already thinking about. You wouldn’t be alone. According to AIM Research, by 2024, 40% of enterprise applications will have conversational AI built in. It’s a fast-growing part of the healthcare IT landscape. The reason is obvious: illness doesn’t keep a schedule. Conversational AI excels in answering common patient questions, the kind found in healthcare documents and databases. And it gives doctors and other caregivers quick access to the wealth of information scattered throughout their organization, from the massive medical journals and references to the internal records that may be hard to track down. It can even streamline billing and medical appointments, saving time and paperwork and ensuring the information is accurate and up to date. It’s like havin...
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: AI/Machine Learning Ambulatory Communication and Patient Experience Health IT Company Healthcare IT Hospital - Health System LTPAC Brett Petersen Conversational AI Generative AI Healthcare AI Healthcare Conversational AI Healthcare Source Type: blogs