Evaluation of virtual consultation by primary care professionals: quality dimensions and opportunities for improvement

CONCLUSIONS: Virtual consultation can promote communication and coordination of care, and enhance the primary care resolution capacity. Its success relies on training and time for its use, as well as on reaching a consensus on protocols and to homogenize resource distribution. Nevertheless, there are still opportunities for improvement, mainly in the realm of safety.PMID:38043173 | DOI:10.1016/j.aprim.2023.102818
Source: Atencion Primaria - Category: Primary Care Authors: Source Type: research