Flurry of AI, Partnerships, and New Features Announced at Epic UGM

The theme of this year’s Epic User Group Meeting (UGM) was Castaway which was inspired by both the Tom Hank’s movie as well as earlier fare like Gilligan’s Island. A more appropriate theme may have been the Fast and Furious movies given the fast pace of announcements from senior company leaders on Day 2 of the event. Dressed in a brightly colored “island survivor“ outfit, Epic CEO Judy Faulkner strode onto the UGM stage to deliver her keynote address to the amassed audience of 38,000 customers and employees (virtual + in-person). Her hour-long speech was packed with updates. Generative AI Sprinkled through Faulkner’s opening address were several announcements related to generative AI, the technology that has captivated the world. Epic has or will deploy generative AI capabilities in the following areas: In-Baskets. AI will generate drafts of responses to in-basket items for clinicians so instead of having to hand-craft responses from scratch, they can simply modify what the AI creates. Early response has been positive with some patients commenting how the generated responses are more empathetic than prior communications. Ambient Clinical Notes. Powered by Microsoft/Nuance’s DAX solution. Explaining Medical Bills. An AI-powered chatbot will be available in the future through Epic’s Hello World platform that will help explain complex medical bills to patients. Note Summaries. For both clinicians and researchers, AI will be used to create summaries of notes. Cod...
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: AI/Machine Learning C-Suite Leadership EMR-EHR Health IT Company Healthcare IT Hospital - Health System #EPICUGM Abridge Epic partnership program Epic Systems Generative AI InterSystems Judy Faulkner Microsoft Nuance PressGan Source Type: blogs