The Role of Automation in Alleviating Staffing Shortages

The following is a guest article by Eric Demers, CEO at Madaket Health The recent CWH Advisors’ 2022 Patient Pay study unearthed some troubling trends in the administration of RCM. The dearth of healthcare professionals impacting the entire healthcare industry is only adding fuel to the fire. 63% of respondents indicated that they were experiencing RCM staffing shortages, contributing to slower revenue cycles and affecting both patients and payers.  With a steady decrease in overall healthcare workers, the staffing shortages in revenue cycle departments are dire. A recent survey by Elsevier Health predicts that up to 75% of healthcare workers will leave the profession by 2025. More hospitals have tightened their belts in the wake of reimbursement pauses necessitated by COVID-19. Couple this with the burnout many professionals in the medical industry are facing, and it’s not just harder for those organizations to hire staff but to do so at the appropriate level to meet the needs of their business requirements. Easing the Administrative Burden Thanks to the tremendous amount of administrative requirements, burdens, and compliance tasks to fulfill, staffing shortages significantly strain an already stretched workforce. With less manpower, it’s harder to manage the numerous administrative tasks providers grapple with. Hospitals are stuck wondering: Can we offset some of that manpower decline with better technology that can fulfill or replace tasks that don’t require ...
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: Administration Ambulatory Health IT Company Healthcare IT Revenue Cycle Management Administrative Burden CWH Advisors Data Management Platform DMP Elsevier Health Eric Demers Healthcare Automation Madaket Health No Surprises Act Source Type: blogs