AIOps Improving Service Assurance for the Healthcare Industry

The following is a guest article by Chris Menier, President of VIA AIOPS at Vitria Technology. For healthcare providers and payers, improving the experience of members and patients requires replacing disconnected legacy systems with agile infrastructure and applications. Clinicians, technicians, and administrators can be more efficient and effective. Digital transformation of systems and platforms is changing the way hospitals and clinics are serving patients and the way insurers are acquiring and servicing members. Cloud and 5G is the powerful business platform for digital transformation and critical to adopting new technologies from cybersecurity to AI/ML to edge computing and IoT. With transformation and continuous modernization there is a growing need for speed that only 5G can provide.  Healthcare Transformations 5G, a next-generation wireless networking technology, has many far-reaching implications in both preventive and therapeutic care of the patients. Patients with chronic conditions benefit from continuous engagement with their doctors to stay healthy. Patients at home, recovering from surgery, need virtual care to avoid expensive readmittance. Behavioral health has increased visibility and clinicians are finding frequent virtual engagement has a positive impact.  Consumer adoption of telehealth has skyrocketed. McKinsey, a global consulting organization, reports that 46% of providers are now using telehealth to replace canceled healthcare visits. Industry analys...
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: AI/Machine Learning Health IT Company Healthcare IT Hospital - Health System IT Infrastructure and Dev Ops 5G AIOps Artificial Intelligence Augmented Reality Chris Menier Dan Schneider DevOps Digital Transformation Healthcare Sce Source Type: blogs