Would working in patient access be considered clinical experience?
Expresses sincere concern and empathy when dealing with customer complaints.
Accesses appropriate systems/services to confirm insurance coverage or other means of payment.
Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.
Identifies and communicates payroll authorization and referral requirements to patients.
Explains insurance benefits and patient liability by using appropriate communication...
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Source: Student Doctor Network - Category: Universities & Medical Training Authors: SpideyMD Tags: Pre-Medical (MD) Source Type: forums