Impact of unacceptable behaviour between healthcare workers on clinical performance and patient outcomes: a systematic review

Conclusions
Despite the mixed quality of evidence and some inconsistencies in the strengths of associations reported, the overall weight of evidence shows that unacceptable behaviour negatively affects the clinical performance of HCWs, quality of care, workplace productivity and patient outcomes. Future research should focus on the evaluation and implementation of interventions that reduce the frequency of these behaviours.

Source: BMJ Quality and Safety - August 18, 2022 Category: General Medicine Authors: Guo, L., Ryan, B., Leditschke, I. A., Haines, K. J., Cook, K., Eriksson, L., Olusanya, O., Selak, T., Shekar, K., Ramanan, M. Tags: Systematic review Source Type: research