NHS England announces changes to key question in Friends and Family Test
NHS England’s flagship patient feedback tool will be modified next year, with patients no longer being asked if they would recommend the service to their family or friends.
The feedback tool’s key question,‘How likely are you to recommend our service to friends and family if they needed similar care or treatment?’ will be scrapped from April 2020, following feedback from stakeholders that it should be‘clearer and more accessible’. Hide related content:
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Source: Management in Practice - July 12, 2019 Category: Practice Management Authors: vfiore Tags: *** Editor ' s Pick Complaints Patients Latest News Source Type: news
96% of patients have confidence in GP practice staff, NHS England survey shows
Almost all patients continue to trust their GP and other practice staff, NHS England's latest annual survey of primary care patients has revealed.
This year's NHS England GP Survey, completed by 770,512 patients in England, showed 96% of patients had trust and confidence in the healthcare professional they talked to or saw during their last GP appointment - the same proportion as in 2018. Hide related content:
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Source: Management in Practice - July 11, 2019 Category: Practice Management Authors: vfiore Tags: *** Editor ' s Pick Patient Access Practice management Telecoms Latest News Source Type: news
Patients to access health information through Amazon Alexa
Patients can now access health information through voice-assisted technology, as part of a partnership between the NHS and Amazon.
However, the RCGP has warned that while the idea is interesting, it has the potential to put'more pressure' on GPs.
The partnership was initially announced in July 2018 as part of a committment to invest almost half a billion pounds in hospital technology. Hide related content:
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Source: Management in Practice - July 11, 2019 Category: Practice Management Authors: vfiore Tags: *** Editor ' s Pick Patients Latest News Source Type: news
Five top tips for avoiding property disputes
The GP property transactions specialist team at Capsticks Solicitors LLP reveal the most common reasons for property disputes and how to avoid them Practices can find themselves at the centre of property disputes, whether they are a landlord with third party tenants or a tenant with a third-party landlord, say Capsticks partners Dan Kirk and Lisa Geary.Hide related content:
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Source: Management in Practice - July 10, 2019 Category: Practice Management Authors: costanzapearce Tags: *** Editor ' s Pick Personal Practice Source Type: news
PM view: My tips on how to kick-start your PCN
As of 1 July, primary care networks (PCNs) are now live across England. PCNs are groups of practices and other primary care professionals that cover between 30,000 and 50,000 patients.
GP practices have been kept abreast of PCN-related deadlines through multiple channels and most English GP practices are now part of a PCN. Hide related content:
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Source: Management in Practice - July 8, 2019 Category: Practice Management Authors: vfiore Tags: *** Editor ' s Pick Practice development Practice management Latest News Source Type: news
Digital practice patients three times more likely to return to prior GP surgery
The proportion of patients deregistering from a digital GP provider and returning to their original practice is three times higher than patients switching between traditional practices.
In London– where digital provider Babylon GP at Hand is based– more than a third of patients at digital practices go back to their previous GP surgery within a year of moving to the new one, according to NHS England analysis. Hide related content:
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Source: Management in Practice - July 8, 2019 Category: Practice Management Authors: vfiore Tags: *** Editor ' s Pick Patients Latest News Source Type: news
Practice in GP crisis town launches formal objection to'unmanageable' new housing
A GP practice in Wrexham has declared it can no longer cope with the demand created by new housing developments.
Alyn Family Doctors is already consulting on a proposal to close one of its practices, Gresford Health Centre, because it'cannot safely staff' the branch following an 'unmanageable' increase in demand.
It plans to relocate patients to its others branches in the villages of Rossett and Llay. Hide related content:
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Source: Management in Practice - July 8, 2019 Category: Practice Management Authors: vfiore Tags: *** Editor ' s Pick Finance HR Practice development Premises Latest News Source Type: news
GP pharmacist-led initiative to cut prescribing errors to reach 40% of practices by 2020
Almost half of GP practices in England are expected to adopt a pharmacist-led initiative that helps to reduce medication errors in general practice prescribing by next year.
TheNHS Patient Safety Strategy, published on Tuesday (2 July), said that the Academic Health Science Networks (AHSNs) will support national rollout of this initiative to general practice. Hide related content:
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Source: Management in Practice - July 4, 2019 Category: Practice Management Authors: vfiore Tags: *** Editor ' s Pick Patients Practice management Latest News Source Type: news
Sponsored: Support for Windows 7 is ending – your computer could be at risk
From 14 January 2020, Microsoft will no longer be providing security updates and support for Windows 7. This means that any devices still running on Windows 7 from this date will be unprotected and vulnerable to security threats. That makes now the perfect time to upgrade your desktop and transform the way you work.Hide related content:
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Source: Management in Practice - July 3, 2019 Category: Practice Management Authors: administrator Tags: IT Personal Practice Source Type: news
5% of practices not connected to NHS App after deadline
Around 5% of practices are still not connected to the NHS app, despite the deadline of 1 July passing.
NHSX, the NHS organisation working on digital transformation of the NHS, has revealed that practices using EMIS and TPP clinical systems are connected tothe app, and practices using Vision and Microtest are not. Hide related content:
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Source: Management in Practice - July 3, 2019 Category: Practice Management Authors: costanzapearce Tags: *** Editor ' s Pick Latest News Source Type: news
Everything you need to know to kick start your PCN the right way
As of 1 July, primary care networks (PCNs) are now live across England. PCNs are groups of practices and other primary care professionals that cover between 30,000 and 50,000 patients.Hide related content:
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Source: Management in Practice - July 2, 2019 Category: Practice Management Authors: vfiore Tags: *** Editor ' s Pick HR Practice development Latest News Source Type: news
NHS to consider taking on GP premises liabilities
The NHS will consider'relieving GPs' of responsibility for estate liabilities and instead bear most of the costs itself, it has announced. However, practice managers said the move‘won’t go far enough’ to allay GP fears about taking on the partnership. Last year, NHS England launched a review that looked at ownership models, funding and contracting and the utilisation of premises, with the intention to ensure GP premises are'fit for purpose, both now and in the future'.Hide related content:
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Source: Management in Practice - July 1, 2019 Category: Practice Management Authors: costanzapearce Tags: *** Editor ' s Pick Latest News Source Type: news
No'one size fits all' to tackle GP pressures, says RCGP at network launch
Primary care networks (PCNs), which come into being today, should'allow GP practices to pool clinical and administrative resources', helping to free up GPs' time and improve access to other integrated services, the RCGP has said.
But the college also warned that there is no'one-size-fits-all' solution to address the issues general practice currently faces, pointing out that some practices will need more resources than others to grow further. Hide related content:
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Source: Management in Practice - July 1, 2019 Category: Practice Management Authors: vfiore Tags: *** Editor ' s Pick Patient Access Practice management Latest News Source Type: news
Babylon set to join primary care networks
Babylon will be forced to open new premises across England, and existing primary care networks will be obliged to take them on under new proposals launched today by NHS England.
Under the new plans, which are being consulted on by NHS England, once a practice has more than a certain number of out-of-area patients in a particular CCG– either 1,000 or 2,000– they will be forced to hold a new contract in that CCG.
This will be an APMS contract, and the practice will be required to open a premises in that CCG. Hide related content:
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Source: Management in Practice - June 28, 2019 Category: Practice Management Authors: vfiore Tags: *** Editor ' s Pick Patient Access Practice development Premises Latest News Source Type: news
Sponsored: Insights from a GP liaison manager
Carolyn Porton and Chris Hall, GP liaison managers at the MDU, explain what their role involves and discuss the MDU’s GROUPCARE scheme. What does being a GP liaison manager involve? Hide related content:
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Source: Management in Practice - June 27, 2019 Category: Practice Management Authors: costanzapearce Tags: *** Editor ' s Pick Personal Practice Source Type: news
