Evaluation of the Situation, Background, Assessment, and Recommendation Handover Tool in Improving Communication and Satisfaction Among Jordanian Nurses Working in Intensive Care Units

Background The SBAR (situation, background, assessment, and recommendation) is a standardized handover tool that has been utilized in health care settings. It has positive impacts on staff communication and patient quality of care. In Jordan, few reports are available about handover tools' impacts. Purpose To evaluate the implementation of the SBAR among nurses in intensive care units (ICUs) in Jordan. Methods A pretest–posttest quasi-experimental design was used. A convenience sample of 71 ICU nurses participated. The 43-item ICU physician-nurse questionnaire was used to measure SBAR effectiveness as measured by the following subscales: general relationship and communication, teamwork and leadership, and job satisfaction. Results There was a significant improvement in posttest knowledge scores and in “general relationships and communication” and “satisfaction” scores. There was a significant improvement in both “general relationships and communication” and “satisfaction” posttest scores compared with their pretest scores (t = 16.709, 2.656; P
Source: Dimensions of Critical Care Nursing - Category: Nursing Tags: Leadership DIMENSION Source Type: research